2 Decades' Support Experience
200+ In-house CX Experts
Advanced Generative AI Models
300+ Successful Clients
Global businesses — 2,000+ and counting — trust ZenConnex
Two decades of intelligent call center services expertise combined with enterprise-grade AI and an in-house team of CX pros. Here're some impact points which tell why this hybrid support solution is all what you need.
With ZenConnex's hybrid support proactive engagement and instant support, Sotheby BidFair Realty turned browsing into bookings, increasing viewings by 41.3%.
Cars47 doubled 5-star reviews on Cars.com & Google Reviews within 6 months, showcasing improved customer satisfaction and trust.
Prime Telehealth Solutions achieved 35.17% increase in successfully scheduled consultations, boosting revenue and patient engagement within 2 months.
ElectrozMart Au increased First Call Resolution from 65.91% to 90.07% in just 3 weeks during peak season, showcasing the effectiveness of trained CX Experts and efficient support processes.
LuxeGlobal Hotels saw a 51.22% increase in direct bookings with real-time support and proactive engagement converted enquiries into confirmed reservations.
Vihaan Fashion reduced average response time dramatically from 7 minutes 42 seconds to just 0 minutes 30 seconds within 20 days, significantly enhancing customer satisfaction.
FlowerDesire saw a 20.37% boost in sales in 3.5 months, driven by successful upselling and cross-selling efforts by DeskMoz’s sales expert in-house associates.
GlocalGadgets grew repeat purchases by 25.54%, generating an additional $517,490 in the first year of partnering with DeskMoz.
HealthSphere Pharmacy got patient complaints from 28.91% down to 3.09% in just 2.5 months with AI sentiment analysis backed customer support.
Regal Furniture used multilingual support to successfully enter into 2 new international markets & 5 new territories, contributing to a 30.88% growth in overall sales within 8 months.
Skyloop Voyages saw an increase of 41.07% in after-hours bookings. The availability of 24/7 support reduced drop-offs and converted enquiries into confirmed bookings.
Primex Customs saved 47.91% in their monthly customer support & lead generation budget while also seeing great efficiency from in-house team as could focus on core business tasks.
With ZenConnex's hybrid support proactive engagement and instant support, Sotheby BidFair Realty turned browsing into bookings, increasing viewings by 41.3%.
Cars47 doubled 5-star reviews on Cars.com & Google Reviews within 6 months, showcasing improved customer satisfaction and trust.
Prime Telehealth Solutions achieved 35.17% increase in successfully scheduled consultations, boosting revenue and patient engagement within 2 months.
ElectrozMart Au increased First Call Resolution from 65.91% to 90.07% in just 3 weeks during peak season, showcasing the effectiveness of trained CX Experts and efficient support processes.
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Customer Interactions Handled
Backed by 200+ experts and two decades of deep industry experience, ZenConnex gives you an invaluable edge.
We extract data from your website and assets to begin training your AI chatbot. In-house human CX Expert training kicks off if subscribed.
Your AI chatbot goes live in a controlled test environment to handle QA team chats. Human CX staff complete post-training assessments.
AI chatbot is ready. Human CX team is ready. Chat widget is embedded on your site. Conversions, leads, and customer smiles start rolling in.
First daily chatbot review and tuning session by our CX and AI experts. This continues every day.
Break language barriers and scale globally, without juggling multiple CX teams.
Our chat response times plummeted from minutes to under 30 seconds, delighting customers and reducing complaints. The ZenConnex approach is truly seamless.
ZenConnex cut patient complaints from nearly 29% to just over 3% within a few months. The mix of AI and trained agents is the perfect balance.
Booking conversions soared by over 50% with real-time chat assistance. It's not just AI—it's the entire experience that's transformed.
Our 5-star reviews doubled in just six months. AI precision paired with human empathy—that's the ZenConnex difference.
Scheduled consultations rose by 35% within two months. The onboarding with the account manager was smooth and effective.
First Contact Resolution shot up from 66% to over 90% during our peak season—a game changer in customer satisfaction.
With multilingual support, we entered five new territories and grew overall sales by nearly 31%. Expanding globally has never been easier.
After-hours bookings jumped 41%, thanks to 24/7 availability. We never miss a potential customer now.
We sliced our support lead-generation budget by almost 48% while streamlining operations. ZenConnex helped us focus on core business.
Response times dropped from over 7 minutes to just 30 seconds in under three weeks. That's Intel-level speed—without compromising quality.
Repeat purchases climbed by 25% in the first year, generating over half a million dollars in additional revenue. Customer loyalty finally scaled with us.
Complaints are nearly non-existent, and chat sentiment analysis means issues get resolved before they escalate—truly proactive support.
Our chat response times plummeted from minutes to under 30 seconds, delighting customers and reducing complaints. The ZenConnex approach is truly seamless.
ZenConnex cut patient complaints from nearly 29% to just over 3% within a few months. The mix of AI and trained agents is the perfect balance.
Booking conversions soared by over 50% with real-time chat assistance. It's not just AI—it's the entire experience that's transformed.
Our 5-star reviews doubled in just six months. AI precision paired with human empathy—that's the ZenConnex difference.
Scheduled consultations rose by 35% within two months. The onboarding with the account manager was smooth and effective.
First Contact Resolution shot up from 66% to over 90% during our peak season—a game changer in customer satisfaction.
With multilingual support, we entered five new territories and grew overall sales by nearly 31%. Expanding globally has never been easier.
After-hours bookings jumped 41%, thanks to 24/7 availability. We never miss a potential customer now.
We sliced our support lead-generation budget by almost 48% while streamlining operations. ZenConnex helped us focus on core business.
Response times dropped from over 7 minutes to just 30 seconds in under three weeks. That's Intel-level speed—without compromising quality.
Repeat purchases climbed by 25% in the first year, generating over half a million dollars in additional revenue. Customer loyalty finally scaled with us.
Complaints are nearly non-existent, and chat sentiment analysis means issues get resolved before they escalate—truly proactive support.
Our chat response times plummeted from minutes to under 30 seconds, delighting customers and reducing complaints. The ZenConnex approach is truly seamless.
ZenConnex cut patient complaints from nearly 29% to just over 3% within a few months. The mix of AI and trained agents is the perfect balance.
Booking conversions soared by over 50% with real-time chat assistance. It's not just AI—it's the entire experience that's transformed.
Our 5-star reviews doubled in just six months. AI precision paired with human empathy—that's the ZenConnex difference.
Scheduled consultations rose by 35% within two months. The onboarding with the account manager was smooth and effective.
First Contact Resolution shot up from 66% to over 90% during our peak season—a game changer in customer satisfaction.
With multilingual support, we entered five new territories and grew overall sales by nearly 31%. Expanding globally has never been easier.
After-hours bookings jumped 41%, thanks to 24/7 availability. We never miss a potential customer now.
We sliced our support lead-generation budget by almost 48% while streamlining operations. ZenConnex helped us focus on core business.
Response times dropped from over 7 minutes to just 30 seconds in under three weeks. That's Intel-level speed—without compromising quality.
Repeat purchases climbed by 25% in the first year, generating over half a million dollars in additional revenue. Customer loyalty finally scaled with us.
Complaints are nearly non-existent, and chat sentiment analysis means issues get resolved before they escalate—truly proactive support.
Find answers to common questions about our AI-enhanced, expert-managed live chat solutions.
Start your free pilot or book a call today. With ZenConnex, great customer experiences aren’t just possible, they’re inevitable.
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