From Tracking to Delivery - Grow With Our Cutting-Edge AI + Human Support
Global businesses — 2,000+ and counting — trust ZenConnex
Shipment tracking issues
Inquiries related to orders
Workload during the busy season
No assistance available after business hours
Return & exchange questions
Lack of round-the-clock assistance
Having difficulty handling customer support operations
Ease in shipment tracking
Handling inquiries about orders
Handling workload during the busiest seasons
Assisting you even outside of regular work hours
Return & exchange management
Providing around-the-clock assistance
Manage the customer support team effortlessly
Smart, scalable, and human. Here’s why distribution and logistics brands trust ZenConnex:
We seamlessly incorporate human assistance and AI into your organization. All platforms are compatible with us.
AI is the initial element a customer engages with upon visiting your website. The AI models interact with you to understand your business and your concerns, aiding you in clarifying the circumstances.
Our omnichannel support system integrates with your website and multiple platforms, including chat, phone, email, and social media. We tailor our AI solutions to meet your specific needs and common inquiries.
Our skilled human agents provide technical support, address product or other related inquiries, and assist with buying and payment options.
Our system transfers the dialogue to the most skilled human agent for complex questions. It simplifies the process and provides you with the optimal solution to your issue.
Smart, scalable, and human. Here’s why distribution and logistics brands trust ZenConnex:
Watch Your Efficiency Reach New Heights
Real-time tracking
Carrier integration
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