Professional AI-powered Customer Care Outsourcing for Chat, Voice, Social & Email, Fully Managed, 24/7
Global businesses — 2,000+ and counting — trust ZenConnex
Delay in replying to customers
Not having in-house agents
Shopping cart abandonment
Not able to convert potential clients into customers
Having difficulty with customer retention
Struggling to manage customer support operations
Difficulty in technical integration
Delivering instant support 24/7
In-house team availability
Fewer cases of shopping cart abandonment
Converting visitors into leads
Boost clients' loyalty and retention
Manage customer support operations
Technical integration made easy
Smart, scalable, and human. Here’s why e‑commerce brands trust ZenConnex:
With ZenConnex's hybrid support proactive engagement and instant support, Sotheby BidFair Realty turned browsing into bookings, increasing viewings by 41.3%.
We train our AI models and human agents with your products, policies, categories, brand voice, and other essential aspects. This helps the agents and AI to help your clients in the best way possible and increase their satisfaction.
The moment a prospective customer contacts us through phone, chat, email, or social media, our well-trained AI gets to work. It collects the necessary information and responds to general questions immediately.
Our omnichannel support merges well with your website and communication channels, such as chat, phone, email, and social media. We train our AI tools and human agents to fit your unique needs, common questions, and tone of communication.
Our human agents and AI models are continually updated with the newest insights and best practices. They learn, adjust, and improvise with every conversation, providing faster responses without sacrificing quality.
Still have questions? Here's what e‑commerce brands ask us most often.
Convert Visitors Into Customers With Our AI + Human Omnichannel Support
Shopify integration ready
35% cart recovery rate
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