Global businesses — 2,000+ and counting — trust ZenConnex
Students are not getting support after business hours
Delayed response time
Repetitive inquiries waste the staff’s time
A lot of paperwork or administrative work for the staff
Managing too many documents might be tiring
Helping you even after business hours
Delivering support 24/7
Handles repetitive inquiries to save time
Reduction of paperwork or administrative work
Easy management of documents
Smart, scalable, and human. Here’s why edtech, universities & colleges brands trust ZenConnex:
A customer’s initial engagement with AI happens when they access your website. The AI models engage with you to gain a deeper insight into your business and address any questions you might have.
Our algorithm switches the conversation to the most qualified human representative for complex queries. It streamlines the procedure and gives you the best answer to your problem.
We continuously enhance our AI models and human agents using the most recent knowledge and industry best practices. With every conversation, they pick up new skills, adjust, and improvise, answering quickly without sacrificing quality.
Our omnichannel support integrates seamlessly with your website and communication platforms, including chat, phone, email, and social media. We prepare our AI systems and human agents to align with your specific requirements and frequent inquiries.
Get immediate, real-time alerts via email, text message, or on your ZenConnex dashboard when there are new leads or any other important updates. We make sure you're always informed.
Smart, scalable, and human. Here’s why edtech, universities & colleges brands trust ZenConnex:
Guide the Students and Staff With Our AI + Human Support
FERPA compliant
Multi-user support